Most Asked Questions

Got a question? Here are the answers to a few frequently asked ones.

FAQs For UAE Orders

- Yes, we do accept orders from UAE on website.

- Yes, we do.

- The ordered products will be delivered within India by the date indicated in the website

- Yes, we do.

- We need additional 8 days (over and above the duration shown in the website) to deliver the products in UAE.

- Please select the products you would like to order on Website and contact Bhima Helpline number 1800-121-9076. Then share the details with Bhima Helpline and the team will assist you appropriately with further procedures. You will get clear idea on the amount you need to pay (after considering the relevant discount). Then Bhima Helpline team will send you a payment link if you agree to place the order.

- The product price will remain the same if product has to be delivered in India. However, additional shipping charges will be applicable if products are to be delivered to UAE. Bhima helpline team will provide details of shipping charges.

- You need to make the payment using the link shared by Bhima helpline team. You can make the payment vide Net banking or Credit / Debit card.

- You can make the payment in one of the following currencies: AED / USD / INR.

- No. Whatever payment you make by accessing the link sent by Bhima helpline team will be final.

- No. As a business policy, we do not accept cancellation after the order is confirmed.

- No. Currently we do not accept return / exchange of any product shipped to UAE.

- Gift card purchase can be done only in the Indian market.

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